Shipping Policy
Last Updated: 13 April 2026
1. Order Processing
- Orders are processed within 1–3 business days.
- Pre‑orders follow the release schedule provided on the product page.
2. Shipping Methods
We ship through trusted logistics partners.
Shipping options may include:
- Standard Delivery
- Express Delivery
- International Shipping (if applicable)
3. Delivery Timelines
Estimated delivery times:
- Domestic: 3–10 business days
- International: 7–21 business days
Delays may occur due to customs, weather, or courier issues.
4. Tracking
Tracking details will be shared once the order is shipped.
5. Customs & Duties
For international orders:
- Customs fees, import duties, and taxes are the buyer’s responsibility.
- KadoKura is not liable for delays caused by customs.
6. Lost or Delayed Packages
Once handed to the courier, responsibility transfers to the customer.
We will assist with courier claims but cannot guarantee outcomes.
7. Incorrect Address
Customers are responsible for providing accurate shipping details.
Orders shipped to incorrect addresses cannot be refunded.
8. Contact
For shipping inquiries:
Email: hmventures@hotmail.com